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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexa Bearden

March 20, 2026

5  out of  5
rating by Alexa Bearden
"I recently worked with Tyler Deitering at State Farm, and I can’t say enough about how positive the experience was. As newlyweds trying to combine auto insurance policies, we had been struggling to get clear answers—and another office left us feeling frustrated and uncertain. Tyler completely turned that around. He was responsive, patient, and incredibly polite, taking the time to answer every question we had (and we had a lot!). He walked us through all our options, explained everything in a way that actually made sense, and genuinely made us feel supported throughout the process. Tyler restored our confidence in State Farm. His professionalism and willingness to help made what felt overwhelming so much easier. We’re truly grateful for his guidance and highly recommend him to anyone looking for a representative who actually listens and cares. Thank you, Tyler, for making this such a great experience!"
We responded:
"Thanks so much for the amazing review, Alexa! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jacques

March 19, 2026

5  out of  5
rating by Jacques
"Great service"
We responded:
"We appreciate your review, Jacques. We are so happy that you had such a wonderful experience with State Farm Agent Jeremy Graham’s Team here in Louisville ! "
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Rocky Robinson

March 12, 2026

5  out of  5
rating by Rocky Robinson
"Haven't shopped around for insurance lately because u just didn't want the hassle. Me either but mine was getting so high I had no choice. Well I struck gold first call with Jeremy Graham State Farm Ins. He and his professional courteous staff Tyler and Hanah walked me thru it and in 30 minutes I had both car and condo insurance and it saved me over $1200.00 . I was floored and thrilled. Thank you Jeremy Graham State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Rocky. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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michael howell

March 6, 2026

5  out of  5
rating by michael howell
"Thanks Tyler."
We responded:
"Thank you for the 5-star review, Michael! I've let Tyler know of your kind words, and thank you for choosing us for your auto, home, and umbrella insurance! Don't hesitate to reach out to us if you have any questions. We're always more than happy to help."
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Abby Mudd

February 24, 2026

1  out of  5
rating by Abby Mudd
"Dwayne Sutton and Jeremy graham left me with a headache, nausea, and fatigue. Hannah was really great though."
We responded:
"We are sorry that you had a poor experience - please let us know if you have any questions or how we may help."
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Heidi Vidal

February 24, 2026

5  out of  5
rating by Heidi Vidal
"I have had the best experience with Jeremy Graham-State Farm. They are always helpful. Hannah always finds the answers to all my questions. Dwayne gave me the best quotes for my cars and renters insurance. He made it the best decision to choose State Farm."
We responded:
"Thank you so much for the 5-stars, Heidi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brennan Eurton

February 24, 2026

5  out of  5
rating by Brennan Eurton
"The service great, and Tyler helped me with everything I was needing and more. Highly recommend Tyler’s State Farm Insurance."
We responded:
"Brennan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeremy Graham’s Team is just a call or email away!"
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Candice Campbell

February 18, 2026

5  out of  5
rating by Candice Campbell
"I was in need of car insurance so my daughter referred this office. Tyler was EXTREMELY helpful and explained everything well. He also took the time to give me a quote on home owners insurance. I am refinancing my home on Feb 19 so I told him I’d call next week to switch to State Farm. THANK YOU and I’m so happy I switched! MANY THANKS to Tyler for being so helpful!!!! I HIGHLY recommend Tyler to anyone needing insurance!!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeremy Graham’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mohammed ,

February 13, 2026

5  out of  5
rating by Mohammed ,
"It was very good and the team were understandable and very helpful"
We responded:
"Thank you for taking the time to leave us a 5-star review, Mohammed! We appreciate you. Let us know if we can help with any questions in the future! - Jeremy"
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Mohammad Khoudair

February 11, 2026

5  out of  5
rating by Mohammad Khoudair
"Tyler was extremely helpful in explaining my insurance policy in full. Helped me get the best price possible after paying way more than I should have with my previous company definitely would recommend!!"
We responded:
"Thank you so much for the 5-star review and for your kind words, Mohammad! Love hearing that Tyler was able to help get a policy started for you that met your needs for your job and at a great price! Please don’t hesitate to reach out if you need any further assistance. Always more than happy to help. - Jeremy"
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Kimberly Harrison

February 3, 2026

5  out of  5
rating by Kimberly Harrison
"I would recommend the Jeremy Graham State Farm Insurance Agency if you're looking for great rates and service. I have been with this company for years and I'm very satisfied. I just worked with Bridget today and she was very courteous, friendly and professional. Bridget accommodated a time sensitive request I made very efficiently. Please be sure to consider them when looking for auto, renter's and other insurance needs."
We responded:
"Kimberly, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeremy Graham’s Team is just a call or email away!"
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Angela Evans-Lewis

January 12, 2026

5  out of  5
rating by Angela Evans-Lewis
"Also had great customer service here on New Cut Road."
We responded:
"Thank you for the 5-star review, Angela! We're always happy to help, and thank you for choosing us for your renters insurance! - Jeremy"
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C Knight

January 8, 2026

5  out of  5
rating by C Knight
"Hannah was great help today! LONG time with Jeremy!"
We responded:
"Thank you so much for your kind words! Always a joy hearing that you've had such positive experiences with Bridget, and the rest of the team. We look forward to serving you for many more years to come! - Jeremy"
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Heather Lynch

December 31, 2025

5  out of  5
rating by Heather Lynch
"Great Customer Service with Hannah. Tyler helped too."
We responded:
"Thank you for the review, Heather! Love hearing that Hannah and Tyler took great care of you. Let us know if we can help with anything in the future! We're always happy to help. - Jeremy"
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Susan Leet

December 30, 2025

5  out of  5
rating by Susan Leet
"After being with another insurance company for 10 years, I changed my auto, homeowners and an umbrella policy to State Farm. I was a little nervous about it but I shouldn't have worried. I met with Tyler Deitering and he was excellent. He tirelessly explained each policy and answered my questions. He also made recommendations that saved me money. Their coverage was much better than the insurance that I had previously, and the cost was competitive. I wanted to write a policy with a reputable insurance company as well as have an agent that would keep up with my needs. I'm glad to say that I found both."
We responded:
"Thank you for the awesome review, and for choosing us for your auto, homeowners, and liability umbrella policy, Susan! Love hearing that Tyler took great care of you, and he let me know that he's looking forward to seeing who gets the better Drive Safe & Save scores! If there is anything else we can do for your insurance needs, just let us know. We're always more than happy to help. - Jeremy"
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yvette gentry

December 29, 2025

5  out of  5
rating by yvette gentry
"It was a pleasure working with Dwayne Sutton. He was very patient and helpful to my parents"
We responded:
"Thank you for the review, Yvette! I've let Dwayne know of your kind words as well. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jeremy"
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Abdifatah Abdinur

December 22, 2025

5  out of  5
rating by Abdifatah Abdinur
"Best in town. Big thank you to Tyler"
We responded:
"Thank you for the review, Abdifatah! We greatly appreciate your business, and I've let Tyler know of your kind words. Stay warm and let us know if we can help with anything in the future! - Jeremy"
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Meredith Claire Cecil

December 4, 2025

5  out of  5
rating by Meredith Claire Cecil
"Jeremy Graham State Farm Agency is the best! He & his team are so helpful, friendly, professional and super quick to assist any of my insurance questions & needs. Big thank you to Hannah, she is awesome! Please consider going to their agency for all your insurance needs, I highly recommend them!"
We responded:
"Thank you for the review and the very kind words, Meredith! I just let Hannah and the team know of this awesome review of them. If there is anything else we can do for you, just let us know! - Jeremy"
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Tonya M. Rumbaugh

December 2, 2025

5  out of  5
rating by Tonya M. Rumbaugh
"Easy and affordable"
We responded:
"Thank you for the review, Tonya! Glad to know the process of starting insurance with us was simple. If we can help with anything in the future, don't hesitate to reach out. - Jeremy"
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Jose sandoval

November 25, 2025

5  out of  5
rating by Jose sandoval
"Bridget was very helpful when I got into an accident"
We responded:
"Thank you for your 5-star review, Jose! Loved hearing that Bridget was able to utilize Google to identify some valuable information for you. Let us know if we can help with anything else with this claim! - Jeremy"
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Brian Dillihay

November 20, 2025

5  out of  5
rating by Brian Dillihay
"Always helpful!! Knows what they are doing with great rates and awesome customer service!!"
We responded:
"Thank you for the review, Brian! Always love hearing about the quality of the customer service received by our team. If there is anything else we can do for you, just let us know! - Jeremy"
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Phyllis Pitts

November 20, 2025

5  out of  5
rating by Phyllis Pitts
"Gentleman was very respectful and helpful handle my business in a manner able time frame"
We responded:
"Thank you for the 5-star review and for choosing us for your renters and life insurance, Phyllis! If you ever have any questions, don't hesitate to reach out. We're always happy to help! - Jeremy"
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Kendry Hernandez

November 10, 2025

5  out of  5
rating by Kendry Hernandez
"Excellent service and the price was great"
We responded:
"We appreciate your review, Kendry! Great to hear feedback from you and know that you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jeremy"
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elizabet labrada

October 23, 2025

5  out of  5
rating by elizabet labrada
"Ask for Dwayne! He was patient, actually got the work done and threw some great deals in there for me! Got me the best quote! I spoke to someone before him and they hung up and never called me back. But he got me together!!"
We responded:
"Thank you for the 5-star review, Elizabeth! Always love to hear when our team provides excellent service. I've let Dwayne know of your kind words, and if there is anything else we can do to help, please let us know! - Jeremy"
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Kamryn Short

October 23, 2025

5  out of  5
rating by Kamryn Short
"Very knowledgeable and open about any and all prices including discounts! Everyone I spoke to from this office was very polite and professional."
We responded:
"We appreciate taking the time to leave us a review, Kamryn! Love hearing that you have had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jeremy"